Privacy Policy

Respring AI — Last updated June 2026

Business: Respring AI (Sole Trader) · Contact: hello@respringai.com · ICO Registration: [ADD YOUR ICO NUMBER HERE]

1. Introduction

Respring AI ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Respring AI is an AI automation agency operating as a sole trader in the United Kingdom. We provide AI-powered lead reactivation, speed-to-lead, and out-of-hours follow-up services to businesses.

Data Controller: Respring AI
Contact: hello@respringai.com

3. What Personal Data We Collect

We may collect the following personal data when you interact with our website or services:

Identity data: your name
Contact data: email address, phone number
Business data: company name, industry, database size, average order value
Communication data: messages and enquiries you send us via our contact form or email
Technical data: IP address, browser type, pages visited, and time spent on our website

4. How We Collect Your Data

Contact and demo request forms on our website
Calendar booking forms when you book a strategy call
Direct email or telephone contact when you reach out to us
Website analytics collected automatically when you visit our site

5. How We Use Your Personal Data

To respond to your enquiries and provide our services (Lawful basis: Legitimate interests / Contract performance)
To build and deliver your free AI demo (Lawful basis: Legitimate interests)
To schedule and manage strategy calls (Lawful basis: Contract performance)
To send you relevant follow-up communications (Lawful basis: Legitimate interests — you may opt out at any time)
To improve our website and services (Lawful basis: Legitimate interests)
To comply with our legal obligations (Lawful basis: Legal obligation)

6. Third-Party Services and Data Processors

We use the following third-party platforms to deliver our services:

GoHighLevel (GHL) — CRM, form submissions, calendar bookings, and SMS delivery. Data may be processed on servers in the United States under appropriate safeguards.
Anthropic / AI platforms — used to power our AI automation systems. No personally identifiable information is shared beyond what is necessary to deliver the service.

We do not sell your personal data to third parties under any circumstances.

7. How Long We Keep Your Data

Enquiry and contact form data is retained for up to 24 months
Client data relating to active service agreements is retained for the duration of the contract and up to 6 years thereafter
Website analytics data is retained in accordance with our analytics provider's retention policy

8. Your Rights Under UK GDPR

Right of access — you may request a copy of the personal data we hold about you
Right to rectification — you may ask us to correct inaccurate or incomplete data
Right to erasure — you may ask us to delete your personal data in certain circumstances
Right to restrict processing — you may ask us to limit how we use your data
Right to data portability — you may request your data in a structured, machine-readable format
Right to object — you may object to processing based on legitimate interests
Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at hello@respringai.com. We will respond within 30 days.

9. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse site traffic. You can control and manage cookies through your browser settings.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure, including secure HTTPS connections and access controls.

11. International Data Transfers

Some of our third-party providers, including GoHighLevel, are based outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the ICO.

12. How to Complain

If you have concerns about how we handle your personal data, please contact us first at hello@respringai.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: www.ico.org.uk
Telephone: 0303 123 1113

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

14. Contact Us

Email: hello@respringai.com
Business: Respring AI (Sole Trader), United Kingdom